SMS Privacy Policy

Clutch Industries Inc ("we," "us," or "our") uses business phone numbers so employees can respond to texts from clients, vendors, and subcontractors without sharing their personal phone numbers. You always start the text conversation; our employees do not text you first. This Privacy Policy describes how we handle information associated with those business text conversations.

Information We Collect

We collect contact details you provide, such as your name, phone number, company, and project or service information. We also collect the contents of text messages and attachments, message dates and delivery information, and communication preferences, including opt-out requests. Your initial incoming text and associated message records document that you initiated the conversation.

How We Use Information

We use this information to answer the messages you send us and coordinate work within those conversations, including scheduling, site access, project questions, and requested service information. We do not use your initial text to enroll you in promotional campaigns or unrelated recurring messaging.

We also use communication records to maintain business continuity, document consent, honor opt-outs, protect our systems, and meet applicable recordkeeping and legal obligations. Authorized employees may access conversations when needed to support the relevant work or business relationship.

Information Sharing

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.

We do not share mobile numbers or SMS opt-in data with affiliates for marketing or promotional purposes. Consent to text Clutch Industries Inc is not transferred to another business for its own messaging.

We may use messaging platforms, hosting providers, and telecommunications carriers to process and deliver communications on our behalf. These providers receive only information needed for their services and may not use it for their own marketing. We may also disclose information when required by law or when reasonably necessary to address fraud, security concerns, or the protection of legal rights.

Your Messaging Choices

Texting is optional. You choose whether to send us a message. We reply only within the scope of the conversation you initiate. Message frequency varies with the exchange. Message and data rates may apply.

Reply STOP to unsubscribe or HELP for help. You may also contact us using the details below. You can continue working with us and communicate through other available channels after opting out of texts.

Retention and Protection

We retain information as reasonably necessary for the purposes described in this policy and applicable legal requirements. We may retain limited consent and opt-out records to document and honor your preferences.

We use reasonable administrative and technical safeguards to protect information. No electronic communication or storage method is completely secure.

Contact

For privacy questions or requests concerning your information, contact:

Policy Updates

We may update this policy by publishing a revised version on this page with an updated effective date.